Whatever type of business you’re in, there is no doubt that online reviews have such huge impact on your success. It is one of the most effective ways to drive potential customers to your business. The most challenging part faced by most business owners is how to proactively manage online reviews. It’s important to learn how to cultivate good reviews and deal with the negative feedbacks. Fortunately, at Maxeemize, we have your back when it comes to managing online reviews.
Sure, SEO can shoot your ranking to the top of the search engine results page (SERP), but it lacks the authenticity and trust that only online reviews can provide your business. Third party reviews sites like Google, Yelp, and Facebook are powerful resources for customers and prospects. These sites help your business get discovered. Maxeemize will you walk through the key benefits you can expect from leveraging positive reviews to drive your business.
“Generating online reviews for your business is one thing, but managing online reviews is another. This is where Maxeemize can provide value as we help monitor and quickly respond to positive and negative reviews.”
Of consumers read about 10 reviews before forming an opinion about a business
Of people trust online reviews as much as a personal recommendation
Of consumers say that positive reviews make them trust a business more
Of people will visit the website after reading positive reviews
Through online reputation management system, we can help you encourage your customers to leave online reviews for your business. We’ll also assist you in responding to positive online reviews to show that your business cares, that it’s grateful for the positive feedback and that you’re proud of the experience your business is able to provide its customers. It also shows prospective customers that your business strives to create a consistent experience for every single customer. However, even the best businesses are more likely to get a negative reviews online because it is simply not possible to please everyone all the time. When you do get a negative review, there are plenty of ways you can deal with it and it usually starts with curbing your anger. Instead, acknowledge the comment of the upset or irate customer and offer a helping hand. By doing this, you have the potential to turn a negative review into a positive one.
Positive Reviews Management
It is in the best interest of your business to take the time to respond to positive online reviews. It highlights the fact that your business cares, that it’s proud of the great experience it provided the customer, that you appreciate the customer’s effort in leaving a positive review. Responding to positive reviews shows your potential customers that your business strives to create consistent positive experience for each customer.
Negative Reviews Management
Managing negative reviews can have a larger impact on your business. In fact, 41% of consumers surveyed said they see a business’ response to a negative review as a sign that business genuinely listens and cares about its customers. It’s an opportune time for your business to act fast and acknowledge and right whatever wrong the customer feels about your service or product. A promptly and professional respond to negative reviews can turn a negative experience into a positive one for any potential customer.
Online Review Generation
We help generate online reviews for your business by choosing an online review management platform that works for your business and your customers. There are many online review management platforms, such as Yelp, Facebook, Google and HealthGrade, but choosing one that works for your business and your customers is key to success.
Online Reviews Display
We collect top positive reviews and display them prominently on your business website so your potential customers can see the positive things your customers say about your business and how great your services or products are. We credit the review sites where positive reviews of your business have been posted. This can lead people to visit your profile on those sites, read more reviews and encourage them to add their reviews. We help ask for permission from your customers who have reviewed your business and confirm that it is alright to display them on your site.
" I am so thankful for their help in increasing my visibility. For their expertise in helping guide my decisions and being patient with me. They are true professionals and experts at what they do."
Nolan Jangaard, DDSDentist
"We appreciate the focus you provide on our business and for constantly challenging us to think differently. You’re more of a strong partner and an extension of our businesses than just a regular marketing company!"
Lily MadaniBusiness Owner
"Maxeemize built our website and leads our SEO efforts. Their methodical approach to online marketing and the results they have achieved made it an easy decision to handover management of my firm's online marketing."
"Maxeemize is the best! Sid is wonderful to work with and always ready to listen and answer questions. Highly recommended to any company looking to boost their online presence!"
Julie BakerBusiness Owner
"Maxeemize is one digital marketing and web designer that goes above and beyond the norm to deliver and exceed your expectations. I have used them, and highly endorse their technical skills and personal service."
"At Mazeemize, it's about one-on-one consultation. It's about building personal and business relationships...We highly recommend Maxeemize to any company who's looking to have a strong presence in today's online world. We are very happy with our products. Thanks to Sid and his team."