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Of people trust online reviews as much as a personal recommendation
We will assist you in responding to positive online reviews to show that your business cares, that it’s grateful for the positive feedback and that you’re proud of the experience your business is able to provide its customers. It also shows prospective customers that your business strives to create a consistent experience for every single customer. However, even the best businesses are more likely to get a negative reviews online because it is simply not possible to please everyone all the time. When you do get a negative review, there are plenty of ways you can deal with it and it usually starts with curbing your anger. Instead, acknowledge the comment of the upset or irate customer and offer a helping hand. By doing this, you have the potential to turn a negative review into a positive one.
It is in the best interest of your business to take the time to respond to positive online reviews. It highlights the fact that your business cares, that it’s proud of the great experience it provided the customer, that you appreciate the customer’s effort in leaving a positive review. Responding to positive reviews shows your potential customers that your business strives to create consistent positive experience for each customer.
Managing negative reviews can have a larger impact on your business. In fact, 41% of consumers surveyed said they see a business’ response to a negative review as a sign that business genuinely listens and cares about its customers. It’s an opportune time for your business to act fast and acknowledge and right whatever wrong the customer feels about your service or product. A promptly and professional respond to negative reviews can turn a negative experience into a positive one for any potential customer.
We help promote online reviews for your business by choosing an online review management platform that works best for your business and your customers. There are many online review management platforms, such as Yelp, Facebook, Google and HealthGrade, but choosing one that works for your business and your customers is key to success.
We collect top positive reviews and display them prominently on your business website so your potential customers can see the positive things your customers say about your business and how great your services or products are. We credit the review sites where positive reviews of your business have been posted. This can lead people to visit your profile on those sites, read more reviews and encourage them to add their reviews. We help ask for permission from your customers who have reviewed your business and confirm that it is alright to display them on your site.
We strive to understand your business goals first and make decisions with those goals in mind.
We believe in doing business with honesty and integrity because our success lies in yours.
We know all the techniques and tools available to promote and advertise your brand, products or services online.
We create strategic marketing campaigns to position your business as a top player in your industry and boost your credibility with all customers.
We track our success through analytics and reports and see what strategies are working and what are not.
We know that time is money in business, so we set realistic deadlines for projects and stick to them.
Maxeemize is a one-stop Digital Marketing agency that provides a full range of marketing services for small and medium-sized businesses, including Responsive Website Design, SEO & SEO Audit, Social Media Marketing, Content Marketing, Video Marketing, Branding, Marketing Services, Press Release, Pay Per Click Advertisement, Online Reviews Management, and Inbound Email Marketing.
As a one-stop Digital Marketing agency, we provide services for businesses and practices across the United States and in the following Orange County cities: Anaheim, Aliso Viejo, Costa Mesa, Dana Point, Foothill Ranch, Irvine, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Woods, Lake Forest, Mission Viejo, Newport Beach, Orange, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana and Tustin.
Maxeemize LLC
24552 Raymond Way #935
Lake Forest, CA 92609
Telephone: (949) 431-0431
